Cortrium's Privacy Policy

Cortrium ApS
Erik Husfeldts Vej 7
2630 Taastrup, DK
Company registration number: 36445335
This is version 11 last updated the 17.12.2024 12:18.

1. Introduction

This Data Protection and Privacy Policy (the “Policy”) describes how Cortrium ApS (“us”, ”we” or ”our”) processes personal data collected via our website, contact/order forms, customer accounts, calls, and emails. It complies with the General Data Protection Regulation (GDPR).

2. Types of Personal Data Processed

  • Name
  • Address
  • Telephone number
  • Email
  • Username
  • Purchasing history
  • Invoicing and bookkeeping data
  • Account status (customer points, payments)
  • Payment card details
  • IP addresses
  • Customer number

3. Purpose of Processing

  • Product/service delivery
  • Handling inquiries or complaints
  • Compliance with legal obligations
  • Newsletters and direct marketing
  • Communication with public authorities
  • Support and updates
  • Improvement of services/products
  • Sales facilitation

4. Legal Basis for Processing

  • Consent (Article 6(1)(a))
  • Contractual necessity (Article 6(1)(b))
  • Legal obligations (Article 6(1)(c))
  • Legitimate interests (Article 6(1)(f))

You may withdraw consent at any time by contacting us.

5. Disclosure and Transfer of Personal Data

Personal data may be disclosed to:

  • Processors
  • Tax authorities
  • Banks
  • Other authorities

Transfers outside the EU/EEA occur with appropriate safeguards and agreements (e.g. data processing agreements).

6. Erasure and Retention

We retain personal data only as long as necessary and as required by law (e.g., accounting laws).

7. Your Rights

  • Access to data
  • Rectification
  • Erasure
  • Restriction
  • Objection to processing (including marketing)
  • Automated decision-making rights
  • Withdraw consent
  • Data portability
  • Right to lodge complaints

These rights may depend on specific circumstances.

8. Changes to This Policy

We may update the Policy and will indicate changes with an updated date/version. Significant changes may be communicated visibly on our website.

9. Contact

Cortrium ApS
Compliance department
Email: [email protected]
DPO: Claus Dal