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Materials
FAQ
Do you need help? Find answers in our FAQ right here.
Onboarding
Customer Care can help you best through remote control – either TeamViewer or Any Desk. You can download those programmes here.
Apex
C3⁺
The C3⁺ has a recording capacity of up to 7 days on a fully charged battery.
You can edit and personalise the report and e.g., add recommendations for medication and/ or other personal comments.
Always contact Customer Care on this link, before returning any defective device.
You should contact Customer Care on this link. A ‘water damage’ is an insurance case and comes at a service cost of EUR 350 (excl. VAT).
After the 2-year warranty expired, Cortrium will provide technical and general service for up to 3 years.
You can use alcohol swabs / cotton fleece (normal practice supplies, 70% isopropyl alcohol, e.g. ALKOTIP to clean the C3⁺
Reports
Included in the Cortrium ECG Solution are free minor SW upgrades, personal customer care, and no fees on our service, so remember to check if other providers include this as well.