Get started with C3w
Materials
Get started with C3+
FAQ
Do you need help? Find answers in our FAQ right here.
Onboarding
Customer Care can help you best through remote control – either TeamViewer or Any Desk. You can download those programmes here.
Apex
C3w
The C3w has a recording capacity of up to 14 days on a fully charged battery.
You can edit and personalise the report and e.g., add recommendations for medication and/ or other personal comments.
Always contact Customer Care on this link, before returning any defective device.
The C3w is now waterproof. If you have a C3+ device please contact Customer Care on this link.
After the 2-year warranty expired, Cortrium will provide technical and general service for up to 3 years.
You can use alcohol swabs / cotton fleece (normal practice supplies, 70% isopropyl alcohol, e.g. ALKOTIP to clean the C3w
Reports
Included in the Cortrium ECG Solution are free minor SW upgrades, personal customer care, and no fees on our service, so remember to check if other providers include this as well.