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  • Overview
  • FAQ for users
  • Overview
  • FAQ for users

Get started

  • Setup and prepare
  • Transfer & save data
  • Order & view reports
  • Setup and prepare
  • Transfer & save data
  • Order & view reports

Materials

  • Introduction videos EN
  • Introduction videos DE
  • Downloads
  • Introduction videos EN
  • Introduction videos DE
  • Downloads

Downloads​

Here you will find a complete list of possible downloads.

Download software

  • Cortrium Apex for Windows

Download latest version

Be aware of that the download can take a couple of minutes.

Important: This is supported by system xx and yy.
Download

What is Cortrium Apex?

The Cortrium Apex software is a program that controls and communicates with your C3+ monitor. It is used to set up new recordings, download files to your computer after the recording and integrates with different analysis options so that you can easily get a report without leaving the Cortrium Apex software. All recordings will be uploaded to and stored securely in the cloud based Cortrium Apex software.

Download guide

Important: You might need to have administrative privileges on your computer to install the Cortrium Apex software. If in doubt, please contact your local IT supplier.

After getting started with your C3⁺ Cortrium monitor, you will receive an e-mail, confirming that you have been registered for a Cortrium Apex software account. This email also contains this link, as well as important information on how to set up your Cortrium Apex software user account.

  1. Download Cortrium Apex software for Windows.

  2. After the download is completed, please open the Cortrium Apex software Setup (.exe) file from your downloads directory to start the installation.

  3. The installation will start instantly and should be completed within a few minutes. You can follow the progress of the installation with the progress bar.

  4. After the installation is completed, the Cortrium Apex software will open automatically.

Firewall or anti-virus software: the Cortrium Apex software needs an active internet connection to function. If you experience problems when attempting to log in to or use the Cortrium Apex software, you may be behind a restrictive firewall or running restrictive firewall or anti-virus software.

In this case, please contact your local IT administrator and have them whitelist the domains in this document.

  • Cortrium Apex for Mac Intel
Important: This is supported by system xx and yy.

Download latest version

Be aware of that the download can take a couple of minutes.

Download

What is the Cortrium Apex software?

The Cortrium Apex software is a program that controls and communicates with your C3+ monitor. It is used to set up new recordings, download files to your computer after the recording and integrates with different analysis options so that you can easily get a report without leaving the Cortrium Apex software. All recordings will be uploaded to and stored securely in the cloud based Cortrium Apex software.

Download guide

After getting started with your C3⁺ Cortrium monitor, you will receive an e-mail, confirming that you have been registered for a Cortrium Apex software account. This email also contains this link, as well as important information on how to set up your Cortrium Apex software user account.

  1. Download the Cortrium Apex software for your Mac. Choose the version for your system.

  2. After the download is complete, open the downloaded package in your downloads folder. Click and drag the Cortrium Apex software to your Applications folder.

  3. After the transfer is complete, the installation is completed.

  4. We recommend that you add it to your dock for fast access. Simply drag and drop the Cortrium Apex software application to your dock. After that, you can always open the Cortrium Apex software from your dock.
  • Cortrium Apex for Mac Apple Silicon M1 / M2
Important: This is supported by system xx and yy.

Download latest version

Be aware of that the download can take a couple of minutes.

Download

What is Cortrium Apex?

The Cortrium Apex software is a program that controls and communicates with your C3+ monitor. It is used to set up new recordings, download files to your computer after the recording and integrates with different analysis options so that you can easily get a report without leaving the Cortrium Apex software. All recordings will be uploaded to and stored securely in the cloud based Cortrium Apex software.

Download guide

After getting started with your C3⁺ Cortrium monitor, you will receive an e-mail, confirming that you have been registered for a Cortrium Apex software account. This email also contains this link, as well as important information on how to set up your Cortrium Apex software user account.

  1. Download the Cortrium Apex software for your Mac. Choose the version for your system.
  2. After the download is complete, open the downloaded package in your downloads folder. Click and drag the Cortrium Apex software to your Applications folder.
  3. After the transfer is complete, the installation is completed.
  4. We recommend that you add it to your dock for fast access. Simply drag and drop the Cortrium Apex software application to your dock. After that, you can always open the Cortrium Apex software from your dock.
  • Teamviewer

To assist you the right way, Cortrium uses TeamViewer. You can download the latest version here.

Click here to download TeamViewer on their own page.

Documents

Quick Start Guide

Get started with this short manual containing all you need to know.

Download

Technical information and IFU

This is the official Instructions for Use for Cortrium C3⁺ Holter Monitor and Cortrium Apex.

Download

Patient Flyer and Logbook

Our example of a patient flyer and logbook

English German

Payments

  • Stripe – Credit Card Payment

How to pay with credit card in Stripe

Pay this invoice

Pay your invoice conveniently by clicking on ‘Pay this invoice’

Show invoice details

View your invoice details before payment by clicking on the arrow, another window will open

Invoice details

These reflect the enclosed invoice and provide an initial overview

 

Your invoice amounts will be debited regularly from now on with the confirmation

Subscribe with obligation to pay

Select card, enter your credit card details and click on ‘Subscribe with payment’

Download receipt and invoice

Download your receipt and invoice and save them

  • Stripe – Setting Up SEPA Direct Debit

Setting Up SEPA Direct Debit in Stripe

Pay this invoice

Pay your invoice conveniently by clicking on ‘Pay this invoice’

Show invoice details

View your invoice details before payment by clicking on the arrow, another window will open

Setting up SEPA direct debit

Select SEPA Direct Debit , enter your IBAN and billing address

Assign SEPA mandate and subscribe with obligation to pay

Read the conditions and confirm your SEPA direct debit mandate by clicking on ‘Subscribe with obligation to pay’

Your invoice amounts will be debited regularly from now on with the confirmation

Confirmation and download invoice

Your payment is now confirmed, and you can download your invoice. Please keep it in a safe place!

  • Stripe – Customer Portal

Accessing the Stripe Customer Portal

Open customer portal

Log in to your customer portal via ‘Manage subscription’

Login process

Enter your email address and click on ‘Send’

Check mailbox

Find this email in your mailbox (check for spam!) and click on ‘Log in’

Customer portal

Here you can:

  • view previous invoices
  • change your method of payment
  • change your billing address
  • Contact Customer Care
  • Contact Customer Care

© 2023 Cortrium ApS. All rights reserved

  • Overview
  • FAQ for users
  • Overview
  • FAQ for users

Get started

  • Setup and prepare
  • Transfer & save data
  • Order & view reports
  • Setup and prepare
  • Transfer & save data
  • Order & view reports

Materials

  • Introduction videos EN
  • Introduction videos DE
  • Downloads
  • Introduction videos EN
  • Introduction videos DE
  • Downloads
  • Contact Customer Care
  • Contact Customer Care